Customer Testimonials
I was impressed with the level of service from Steele GMC. My purchase was handled seamlessly by Todd in a very professional manner.
Steel GMC is the correct place but and service new and used cars and trucks. The service is top not h and Kyra is a pleasure to work with.
Nathan was super. Was not pushy and answered our questions. He was polite and very professional.
Service advisor was great and the service was performed quickly. Very satisfied with the work
The dealership did a great job along with my service writer. Please consider having a no children waiting area.
AJ offered me good customer service and has treated me like a good salesperson, helping me purchase my vehicle and explaining all my questions, very good service, totally recommended.
I was pleasantly surprised by the results of my experience with GMC,I’m usually cautious of dealers fact that I’ve in the past had some bad experience I won’t get into detail. I was pleased with the way I was approached and the problems I had was honest reasonable and solved rather quickly Oh and your sells people were very professional last but not least your Tom the driver that gave me a ride home and then returned to pick me up was most helpful thank you.
I leased a 2023 GMC Sierra in April 2023. For my 1st oil change, I had to go to a GMC dealership (I had previously been going to a Chevrolet dealership because I had a Silverado), and came across Steele GMC Roundrock. I had such great customer service, that I will not go back to the previous place I took my truck. As long as I live in this area, I will take my Sierra to Steele GMC. If you decide to take your vehicle here, please ask for Stephen. Stephen is the epitome of customer service, and he is the reason ...
Everyone was so nice and helpful. JJ in parts was amazing. He went beyond what he needed to do for me.
Great fast service communication was great . Loved that my service person Scot called to tell me how much my blow up chunky in my back seat scared the mess outta him lol … sorryyy … but so worth the laugh
No appointment, yet they were able to take care of the issue promptly. Good service.
Everyone was very courteous and efficient as usual. Noted what was needed during our next oil change.
Best service department in round rock. Professional services and courteous. I trust them with my vehicle.
Always great service, Scot is great service gentleman, keep up the great work with your customers
Thanks Kyra for taking care of the issues with my GMC and the oil change and tire rotation always a pleasure
Chris Bird, the service manager was excellent and very knowledgeable. He analyzed an on going problem and promptly fixed it. Scott did a good job as well.
Kyra was very professional and helpful. The entire team seemed to run like a machine. Martin McCoy was the salesman that sold us our Acadia originally and it was the best experience that we had ever had buying a car. Thanks for everything!
On time appointment on time completion. Very good communication between advisor and client. Highly recommend service department
Had appointment for oil change & tire balance & rotation took 3 hrs much to long for service with appointment staff friendly and courteous. Waiting room clean and comfortable.
Martin McCoy was exceptional in explaining every thing. He was very courteous and professional and answered any and all questions.
As always they get me in and out as smooth as possible. Everyone is helpful and welcoming.
Kyra wAs awesome to work with and this is the second time I have brought my truck in and she took care of it in a timely manner.
Michael was very attentive and honest with his job. Great price and easy to deal with .
The service department always provides excellent and timely service every time we bring the car to you.
Chad is a great service provider always on top of what service my vehicle needs, can give me good time estimates, and cares about his customers. I know I can trust the work that is done on my vehicle when I bring it in.
Brought my vehicle in for preventive maintenance. Great waiting area and professional service staff to care of my vehicle.
Stephen was friendly, helpful, and attentive to our needs. Great atmosphere! Everyone was very courteous.
Most of my dealing was with Mitchell Beaty. I met with AJ on the day I was to pick up the Savanna Cargo Van I requested. AJ was friendly and a pleasure to work with. With easy we went through the paper work and got everything ready for meeting with finance personal. The process was quick and easy. Thank You to the whole Steele GMC Round Rock Team that ordered, received, processed it coming in & going out.
Very professional in every way! Greetings, communication on what is needed, already have computer ready for my visit! Check out was amazing!
Great service with no pressure in buying the car you want. AJ was a nice person to deal with.
Customer service from sales to finance was very good. I would recommend this dealership to anyone.
Visit this dealership to see what was wrong with my driver's side headlight. Scott was very helpful.
They always do a great job taking care of my truck. Speedy and not overpriced.
Team has been kind, courteous and flexible throughout seven years of engagement. From selling to, buying from, and working on my ride, I have never been disappointed.
Stephen was great. Understands the meaning of good customer service. I will use Steele gmc again.
Friendly staff Employees like their jobs Reasonable inventory Dealership very organized Staff are proud to work there Knowledgeable staff
Chad in the service department has been taking great care of my GMC 2500 and myself for years. I highly reccommend.
Excellent service advisor, friendly, fast and accurate. Right on time , when we need service or our next truck we will definitely be back.
As always courteous knowledgeable service from Scot and his team Scot is the reason for our continued loyalty at gmc
Very accommodating to find auto I wanted .professional . Second auto purchased here. Service is exceptional .
Very accommodating. Had a one day turn around for a transmission program reset. Also incorporated towing charge into final bill which was an easier process for me.
Very neat, has that welcoming atmosphere. It has a nice waiting area and friendly staff.
Great service, everyone I dealt with was good people. I will definitely come back for service or a new vehicle.
Great experience, Bob and everyone else was very easy to work with. No pressure either!
Nice and clean. Sales and front desk personnel are exceptional. Maintenance was over all good. My maintenance representative was nice, courteous and very quick. My issue is with the final product. I thought for what we pay for vehicles and maintenance that at least the Dealership would wash, vacuum the vehicles???? Also it states in my document from Steele, that during the first visit, oil and lube job, tire rotation and fill up diesel fluid (blue Def). My tires were not rotated or balanced…. My vehicle did not get any diesel additive; and certainly not washed or cleaned!!! I like ...
As always, it was a great experience with Kyra having my vehicle serviced at Steele GMC Round Rock!
great place to buy a truck. helped with everything. very friendly. would definitely come back here
Salesman Dr. Bob was great. I recommend him highly as well as Steele GMC, they do not go over the MSRP
I have been with GMC over 20 years and I would rate the service department as top notch! Chad has been the agent for me for several years now and I am always pleased with his help!
we have about 20 years at this location and we are pleased with all you do to service our vehicle. Keep up the good work. Scott is the best service Mgr. ever. The only issue is the cost keeps going up.
Stephen was especially helpful helping me resolve proof of insurance problem. I was in and out quickly.
Whenever my truck needs work take in to see Scot truck is in shop getting fixed and does great work
I was experiencing a sound coming from the driver side front end. I knew this wasn’t good and needed it to be seen as soon as possible. I called to schedule an appointment with a local dealership. They make appointments to drop off only, then tell you they have a policy that it could be 3 to 5 days before they check it out, then longer depending on what’s wrong. I’am very fortunate it have found Steele GMC in Round Rock! From start to finish they were absolutely amazing. They took my car in on the scheduled time. I ...
I was able to get my servive done in a timely manner, also they inspected my vehicle and recommended other services. Not being pushy about it.
Taken care with reliability, and quality of work completed, maintenance was completed with professional style.
This is a new dealership for me and so far it has been very good. It’s been easy to make an appointment plus everyone I dealt with has been very friendly and professional.
Scott is always a great! Got the job done. Thank you for getting job done.
We had great experience; Michale was very helpful and knowledgeable. He made the process easy .
I lucked into meeting Bob, the salesman I worked with. I enjoyed working and visiting with him. Everyone there was helpful and friendly. I got the truck I wanted at a price I could pay.
First time with steel since they purchased old dealer. This review is for service experienced transmission problems that the previous dealer had worked on three or four times to correct every time they seem to fix the problem but it always comes back this time when I picked up the vehicle and the first time I shifted it into reverse there was a large clunk, and then it seem to operate. OK so I guess the jury is still out on if they fixed the shifting problem With the transmission. The cost of repairs were shockingly hi to me but ...
All issues concerning the vehicle were resolved. And they Kept me informed during the process
Went in for an oil change and was advised of other recommendations. It was a lot, but there was no pressure to have work done there. Steven was a very friendly and competent service manager. Waited minimal time and was out in an hour from start to finish. Great job
Talked to them through text. Then drove up and bought a truck Todd was great to work with.
Good customer service. In and out in no time. Would recommend Steele for car buying to family and friends
Good service at Steele. Courtesy on time you need to do an easier way to do surveys. I don’t want to sing into my google account
Good dealership, they took care of my problem and also took care of a warranty billing issue to insure I did not have to pay out of pocket since I had the full premium warranty.
Fast, easy & helpful. Simple to schedule maintenance, lots of appointment choices & quick response time. No complaints.
Steele GMC and Chad are always able to work me in to take care of my truck. They do this with the grace, style and class that I have come to expect.
Toby, Mitch, and Josh and Anthony in parts and Scott in Service were incredibly helpful with the purchase of the new truck.
Dealership has large inventory and very nice assortment of GMC trucks. We found what we were looking for and it saved us time from searching several places. The assistance from the sales person, preowned sales dir., preowned sales mgr., finance mgr. all made our wish come true. We bought exactly what we wanted. Thanks to All. Highly RECOMMEND STEELE GMC ROUND ROCK TX.
Rodrigo Was helped right away. Not pushy and very helpful and friendly. Everyone was ready to help in anyway they could. 2nd time I bought my truck there
If you want to buy a GMC then Steele is the dealership. Better inventory then the rest. Knowledgeable and courteous sales staff. Ask for Mark BBQ Haag. He’ll make the process easy.
Great customer service. Scot is the service advisor I contact and he takes very good care of me.
They assisted us in fixing a problem with our GMC Terrain. THEY ACTED FAST and they fixed the problem. They explained what they fixed. Chad did awesome!
Very friendly service advisor. Kyla responded to all my questions and comments. She delivered my car on time.
Great Cutomer Service, Scott Murray always courteous, Had a oil change a tire rotation did, job completed in about an hour
Great customer service! Scot Murray always courteous and a pleasure to deal with while providing understandable resolutions for the issues at hand.
Great service. STEVEN WAS WONDERFUL TO WORK WITH, and his professionalism cannot be matched. Thanks for all of your help.
Very busy, the repair was done well and on time, Scot communicated well. I will return to this dealership
Worked with me very well, got 99.9% of what I came to get , salesman was very helpful and courteous I give him 5 stars Tony jackson
Staff was exceptional, patient and kind even days after the sale. They even remembered my name after the purchase. Which in itself speaks highly of them. Most sales people don't even remember how you look after the sale.
It was great and everyone was friendly. It was a great experience and they did a great job!
They went far and beyond to complete the repairs on my vehicle and kept me informed about each step. Even called me to let me know that a hail storm was coming and that my vehicle was in the bay and safe.
Excellnet experience: courtious, expedient. Cameron answered all questions, showed vehicles, and made the entire purchase process quick and easy,
Nathan was exceptional, what I appreciated the most is that I approached Nathan, and he asked if i had an appointment I said no and then I said I do now with you and drove away with a new truck that very same day. You all have a winner in Nathan
The sales team was very courteous, professional and very attentive to the customers. Great experience.
Impecable Customerservice, knowledgeable, suggested upcoming service needs without pressing me, at the end , we followed their advice and got some extra wrk done . Good people
Kyra made sure my Acadia was ready for pick up at the time promised. Thank you.
Scott was very helpful with my situation. It was always keeping in touch with me along the way. The work that was done was impeccable. I really appreciate the honest friendly work.
I was really impressed with the service tag and the service for my vehicle. I appreciate the honesty in the friendly demeanor of those on calendar.
Drove from Florida to Texas to get the service I deserved. Fantastic dealership! Marshal and Mark were worth the distance to purchase from.
The service on my vehicle was carried out efficiently and politely by bothe the service agent and the technician.
I come to this dealership because of Scot. Have been coming over 20 years. Started before he came but he has been my serviceman from the beginning. I live 3 hours away and know I can call him anytime for advice or appointment and he takes care of it. I feel like he is a great asset to this company and will continue the drive over there as long as he is there. The dealership has always been clean and everyone there is very nice and friendly. I have bought all my cars there since I bought my first one.
The team was very busy yet gave me personal attention on my purchase of my new 3500 GMC. Rodrigo was exceptional in keeping me informed and answered all my questions.