Customer Testimonials

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DealerRater May 21, 2024

My service advisor Kyra is amazing and she always makes sure my truck is taken care of and that makes me happy.

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DealerRater May 20, 2024

took truck in for service and inspection. Work was performed in a professional manner, and in a timely manner.

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DealerRater May 19, 2024

Chad & Jenny were AWESOME! I was 1500 miles from home and had accidentally pushed a button that put my Yukon in Auto 4 Wheel Drive mode. I took it in to Steele GMC being totally at their mercy on a repair I was afraid would include a new transmission. Much to my surprise instead of a $10,000 bill it was less than $200.00 which included diagnostic testing, oil change with filter, tires rotated and fluids topped off! Needless to say my husband was happier than me with the news! I highly recommend this dealership for their customer service and support, integrity and professionalism. ...

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DealerRater May 18, 2024

Outstanding service wonderful sales team completely satisfied thank you so much when there ask for Dr Bob

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DealerRater May 16, 2024

Service Advisor, Joshua, was very helpful with the recent warranty work completed on my GMC Canyon. He was to get me a loaner vehicle and he kept me informed on the progress of the work until completion

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DealerRater May 12, 2024

Fast and friendly as always. Kyra is always so helpful while keeping great communication. Thank you.

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DealerRater May 7, 2024

Making appointment was quick and accurate. Service Advisor (Chad) notified me of service that was required or coming up soon for my consideration and planning to get the work completed. Chad was timely in updating me regarding work progress. All staff we friendly

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DealerRater May 7, 2024

Took my GMC Acadia into the dealer for a recall on the airbag. Although it was almost two years before the part was available for replacement the actual process at this dealer was first rate and very efficient. Josh was my service person and was extremely personable and knowledgeable.

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DealerRater May 1, 2024

Made my car buying experience very easy and enjoyably.. From time I place car order and pick car up he was on point.

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DealerRater Apr 30, 2024

Easy to deal with. Limited back and forth with "manager" to agree on price. Would definitely do business with them again, and ask for Jose.

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DealerRater Apr 30, 2024

Martin was awesome. No pressure no hassle. You won my business by letting me do what I needed to do to make up my mind. Thanks for all your help!

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DealerRater Apr 28, 2024

Very good fast service and very friendly people i recomend this dealer 100%. Thank you.

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DealerRater Apr 26, 2024

Excellent customer service, Stephen does an awesome job letting keeping you informed and is very responsive.

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DealerRater Apr 25, 2024

Excellent and professional staff to do business with. We drove 500 miles to make this deal happen and would do it again. No pressure to buy or trade vehicle.

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DealerRater Apr 24, 2024

Best purchasing and trade-in experience I’ve ever had with Martin McCoy and the rest of the staff who made our visit perfect.

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DealerRater Apr 19, 2024

Great experience!!! Everyone was nice and helpful!! Looking forward to the next time I need something done on my truck!!

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DealerRater Apr 13, 2024

Thanks to Chad for the good service. Appreciate the friendly service I receive at Steele GMC.

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DealerRater Apr 12, 2024

kyra was fantastic, made the process pleasant ! Did not try and push unwanted service. New owner , better service. Thank you Kyra !

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DealerRater Apr 5, 2024

The staff was very courteous and friendly. Joshua explained the problem in terms I understood and let me know how long the service would take.

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DealerRater Apr 2, 2024

Excellent service with Stephen. Very helpful and I was well informed. Keep up the good work!

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DealerRater Apr 1, 2024

Super impressed with my salesman Todd. He kept me informed all along the process and spent a lot of time going over every detail of my new truck.

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DealerRater Mar 30, 2024

Kyra is always so communicative about my vehicle. She genuinely cares about her customers and it shows.

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DealerRater Mar 30, 2024

Pleasant new buying experience. Jose was easy to work with and I will look forward to doing business with them again.

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DealerRater Mar 29, 2024

From the moment I arrived, until I was driving away, Stephen was polite, friendly, helpful, and knowledgeable. The service was fast, and I was out of there in a very respectable amount of time.

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DealerRater Mar 29, 2024

First class service department, especially Stephen who was a pleasure to deal with. Highly recommend. Most dealerships are not fun to deal with when it comes to service, but Steele keeps the process easy and straightforward. Will be back

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DealerRater Mar 19, 2024

Service advisor,Stephen, kept us up-to-date on our vehicle even while we were on vacation. When we picked up our vehicle, he explained the findings, which gave us peace of mind! Thanks

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DealerRater Mar 15, 2024

Easy to make an appt. Great wait time during service. Advisor was helpful with planning future services on my vehicle.

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DealerRater Mar 12, 2024

They always do a great job on my vehicle. Very friendly ,professional and courteous. They always make you feel like a valued customer.

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DealerRater Mar 8, 2024

Great service by Todd and answered all the enquires. Never pushed like typical sales person. Very professional. Smooth process and good genuine advice on warranty. First time customer but will refer to other and come back. Other dealers charging mark on EV Hummer - got on MRSP. Ethical business practices @ Steele. Thx Todd / team !

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DealerRater Mar 7, 2024

Great service from Chad and his team! Very responsive and helpful. Customer service was great.

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DealerRater Mar 4, 2024

Service manager Stephen was extremely busy. He was very professional and polite. Service provided was completed in a timely manner. Overall, the experience was good.

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DealerRater Feb 28, 2024

Easiest dealership purchase I've ever made. Hassle free, honest, straightforward and went out of their way to get me the right color vehicle.

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DealerRater Feb 27, 2024

Getting an appointment is easy and Service Advisor(Chad) is very respectful. I would suggest this location to my other friends who owns GMC, CHEV and etc. thanks alot

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DealerRater Feb 27, 2024

The overall experience with this dealership was very pleasant. I would highly recommended this dealership

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DealerRater Feb 23, 2024

Buying my car was a great experience and the staff is great and very professional

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DealerRater Feb 22, 2024

Our third vehicle purchased there and already planning number four. We will continue to to shop there and recommend to all. Great staff, fantastic service…start to finish.

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DealerRater Feb 21, 2024

Great service, attention to details. Very friendly staff, Nice, clean dealership. Always happy with the services on my vehicle

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DealerRater Feb 13, 2024

Excellent experience. They back up what they sell. Had a few issues, they took care of it.

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DealerRater Feb 13, 2024

Easy to find salesperson was friendly and easy to communicate with plenty of vehicles to look at

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DealerRater Feb 8, 2024

The service staff is excellent. Always gets my vehicle in on time (most times early). Very efficient.

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DealerRater Feb 7, 2024

Great experience working with Nathan! Made car buying easiest ever 🙂 I will definitely be back! Thank you!

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DealerRater Feb 4, 2024

Oil change. Was able to squeeze me in when I was in a bind! Stephen Shuster went above and beyond to get me in and out late on a Friday - Excellent service!!!

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DealerRater Feb 1, 2024

Polite, very helpful in purchasing new truck. Finance person very good, and Seller was excellent.

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DealerRater Jan 31, 2024

Excellent service. Scot is always prompt and courteous. Never have to wait long to have my Yukon serviced.

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DealerRater Jan 24, 2024

I had a great experience working with Trey! He was incredibly attentive and helpful in finding me the truck that met my needs. Everyone involved was very personable making the entire process easy!

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DealerRater Jan 23, 2024

Came without an appointment & got right in for an oil change. Very efficient and courteous!

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DealerRater Jan 23, 2024

Great dealership for service! Very easy to make an appointment! Scot is a great service guy and always takes care of us! The service work is always done right! Great place to go to!!

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DealerRater Jan 22, 2024

I had a great experience with my Dr. Bob. He was friendly, personable, knowledgeable and professional.

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DealerRater Jan 16, 2024

Scot and team were helpful, fast, and professional. Service was top notch. Definitely would recommend to all.

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DealerRater Jan 16, 2024

They did an excellent job and made recommendations to fix items I did realize I needed

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DealerRater Jan 16, 2024

Have used Steele for service on my Silverado and always had excellent service. So, I decided to order a GMC Sierra from then which was easy and submitted right away. Got updates when things changed, got a call when it was in. Salesman was helpful and kept process smooth. Got a great deal on trade in. Highly Recommend and my truck is awesome!

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DealerRater Jan 14, 2024

I have been going to Scot since I moved here in 2010 and he has always taken very good care of my vehicles!

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DealerRater Jan 13, 2024

Everybody is very kind I like to take my truck here and have everything done

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DealerRater Jan 11, 2024

They give good assistance and always nice to people and costumers. I like this dealer.. good people

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DealerRater Jan 4, 2024

Michael was amazing! Dealership was very accommodating had an amazing experience will recommend to anyone I know!

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DealerRater Jan 2, 2024

Mark was an outstanding salesman! Worked diligently too make the deal happen! I will be recommending Mark and Steele GMC to others!

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DealerRater Jan 1, 2024

The dearlership was great, being forced to write something would normally warrant a mark down

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DealerRater Dec 30, 2023

The team at Steele GMC is awesome! Martin did a great job working with us and we truly appreciate all his work. From Martin to Finance was a great experience. Thank you all very much! Doyle Family

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DealerRater Dec 29, 2023

The service department is super professional and gets me in and out while I wait for my service. Very pleased!

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DealerRater Dec 20, 2023

15 years experience with this dealership, all good. Prompt, friendly and courteous reception; kept informed, quality service, completed on time, and reasonable charge. I'll return.

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DealerRater Dec 7, 2023

Good service and fast, friendly customer representative. Had no issues and didn’t wait that long.

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DealerRater Nov 30, 2023

I was impressed with the level of service from Steele GMC. My purchase was handled seamlessly by Todd in a very professional manner.

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DealerRater Nov 30, 2023

Steel GMC is the correct place but and service new and used cars and trucks. The service is top not h and Kyra is a pleasure to work with.

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DealerRater Nov 30, 2023

Nathan was super. Was not pushy and answered our questions. He was polite and very professional.

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DealerRater Nov 22, 2023

Service advisor was great and the service was performed quickly. Very satisfied with the work

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DealerRater Nov 9, 2023

The dealership did a great job along with my service writer. Please consider having a no children waiting area.

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DealerRater Nov 9, 2023

AJ offered me good customer service and has treated me like a good salesperson, helping me purchase my vehicle and explaining all my questions, very good service, totally recommended.

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DealerRater Nov 5, 2023

I was pleasantly surprised by the results of my experience with GMC,I’m usually cautious of dealers fact that I’ve in the past had some bad experience I won’t get into detail. I was pleased with the way I was approached and the problems I had was honest reasonable and solved rather quickly Oh and your sells people were very professional last but not least your Tom the driver that gave me a ride home and then returned to pick me up was most helpful thank you.

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DealerRater Oct 28, 2023

I leased a 2023 GMC Sierra in April 2023. For my 1st oil change, I had to go to a GMC dealership (I had previously been going to a Chevrolet dealership because I had a Silverado), and came across Steele GMC Roundrock. I had such great customer service, that I will not go back to the previous place I took my truck. As long as I live in this area, I will take my Sierra to Steele GMC. If you decide to take your vehicle here, please ask for Stephen. Stephen is the epitome of customer service, and he is the reason ...

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DealerRater Oct 26, 2023

Everyone was so nice and helpful. JJ in parts was amazing. He went beyond what he needed to do for me.

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DealerRater Oct 24, 2023

Great fast service communication was great . Loved that my service person Scot called to tell me how much my blow up chunky in my back seat scared the mess outta him lol … sorryyy … but so worth the laugh

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DealerRater Oct 24, 2023

No appointment, yet they were able to take care of the issue promptly. Good service.

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DealerRater Oct 24, 2023

Everyone was very courteous and efficient as usual. Noted what was needed during our next oil change.

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DealerRater Oct 22, 2023

Best service department in round rock. Professional services and courteous. I trust them with my vehicle.

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DealerRater Oct 22, 2023

Always great service, Scot is great service gentleman, keep up the great work with your customers

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DealerRater Oct 20, 2023

Thanks Kyra for taking care of the issues with my GMC and the oil change and tire rotation always a pleasure

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DealerRater Oct 19, 2023

Chris Bird, the service manager was excellent and very knowledgeable. He analyzed an on going problem and promptly fixed it. Scott did a good job as well.

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DealerRater Oct 13, 2023

Kyra was very professional and helpful. The entire team seemed to run like a machine. Martin McCoy was the salesman that sold us our Acadia originally and it was the best experience that we had ever had buying a car. Thanks for everything!

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DealerRater Oct 12, 2023

On time appointment on time completion. Very good communication between advisor and client. Highly recommend service department

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DealerRater Oct 10, 2023

Had appointment for oil change & tire balance & rotation took 3 hrs much to long for service with appointment staff friendly and courteous. Waiting room clean and comfortable.

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DealerRater Oct 9, 2023

Martin McCoy was exceptional in explaining every thing. He was very courteous and professional and answered any and all questions.

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DealerRater Oct 7, 2023

As always they get me in and out as smooth as possible. Everyone is helpful and welcoming.

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DealerRater Oct 2, 2023

Kyra wAs awesome to work with and this is the second time I have brought my truck in and she took care of it in a timely manner.

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DealerRater Sep 30, 2023

Michael was very attentive and honest with his job. Great price and easy to deal with .

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DealerRater Sep 29, 2023

The service department always provides excellent and timely service every time we bring the car to you.

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DealerRater Sep 26, 2023

Chad is a great service provider always on top of what service my vehicle needs, can give me good time estimates, and cares about his customers. I know I can trust the work that is done on my vehicle when I bring it in.

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DealerRater Sep 23, 2023

Brought my vehicle in for preventive maintenance. Great waiting area and professional service staff to care of my vehicle.

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DealerRater Sep 19, 2023

Stephen was friendly, helpful, and attentive to our needs. Great atmosphere! Everyone was very courteous.

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DealerRater Sep 18, 2023

Most of my dealing was with Mitchell Beaty. I met with AJ on the day I was to pick up the Savanna Cargo Van I requested. AJ was friendly and a pleasure to work with. With easy we went through the paper work and got everything ready for meeting with finance personal. The process was quick and easy. Thank You to the whole Steele GMC Round Rock Team that ordered, received, processed it coming in & going out.

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DealerRater Sep 17, 2023

Very professional in every way! Greetings, communication on what is needed, already have computer ready for my visit! Check out was amazing!

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DealerRater Sep 9, 2023

Great service with no pressure in buying the car you want. AJ was a nice person to deal with.

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DealerRater Sep 6, 2023

Customer service from sales to finance was very good. I would recommend this dealership to anyone.

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DealerRater Sep 3, 2023

Visit this dealership to see what was wrong with my driver's side headlight. Scott was very helpful.

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DealerRater Sep 3, 2023

They always do a great job taking care of my truck. Speedy and not overpriced.

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